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THE TEMPLATE SHOP

FREQUENTLY ASKED QUESTIONS

Thank you for your interest in our Template Shop! Find answers to frequently asked questions about the templates and resources below.

FREQUENTLY ASKED QUESTIONS

CAN I MODIFY THE TEMPLATES?

Absolutely! Feel free to modify the templates to your own branding, business model, etc. They can be combined with other documents and used for any personal/commercial project. They may not be resold, licensed, or sublicensed in any way.

HOW DO I GET THE CORRECT FONTS?

The fonts currently used in the documents are Proxima Nova, Freight Text, and FreightDisp Pro, which can all be activated through your Adobe Creative Cloud subscription. If you would like to continue using those fonts, you're welcome to do so!

HOW DO I EDIT THE TEXT?

We have added Paragraph Styles for the various headers, subheaders, paragraphs, etc. used in each template. This is the quickest way to restyle the fonts! If you haven't used Paragraph Styles in InDesign before, here is a tutorial from Adobe.

DO I NEED ADOBE INDESIGN?

For each of the templates, Adobe InDesign is required. The zip file also includes a PDF, but you'll need InDesign for the editable files. For the email scripts, you'll receive a PDF, Word, and Pages doc. The session + feedback guides are PDFs.

HOW DO I EDIT THE FOOTER?

The footer and page numbers are located on the A-Master page. Here's a tutorial from Adobe on where to find that and update it, as well as reorder, add, duplicate, or delete any pages from the document.

HOW DO I INSERT IMAGES?

To insert an image, click on any grey placeholder box and go to File + Place to select your image. Here's a tutorial from Adobe if you have any issues. Images in the mock-ups are not included, but are available separately at Moyo Studio (affiliate link).

DO YOU USE THESE RESOURCES?

Yes! I use all of the resources every single day in my business with my clients. These resources have helped me deliver a seamless, high-end process for my clients that gets them results. I hope they're helpful for you and your clients too!

WHAT IS YOUR REFUND POLICY?

We want to ensure your happiness and if for any reason you're not satisfied with your purchase, we'll work with you—even if that means a full refund within 14 days of purchase. You can request your refund here.

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